Frequently Asked Questions

What kind of products does Novavital offer?

We offer a wide range of wellness essentials including activewear, yoga gear, fitness tools, posture correctors, maternity support products, and recovery massagers — all designed to help you live better every day.

How do I track my order?

Once your order is shipped, you will receive a tracking number via email. Simply click the link in your email to follow your package’s journey.

How long does shipping take?

Orders typically ship within 12–15 business days. Shipping times may vary depending on your location, and tracking will be provided once the order is dispatched.

Can I return or exchange a product?

Yes, we offer a 30-day return policy on most products. Items must be unused, in original condition, and returned in their original packaging. Please contact us for return instructions.

Are Novavital’s products safe for pregnant women?

Absolutely. Our pregnancy pillows, belly bands, and support items are designed with both safety and comfort in mind. Always consult your doctor before starting any new routine or using new products during pregnancy.

How can I contact customer support?

You can reach us anytime at help.novavital@gmail.com. We aim to respond to all queries within 24–48 hours.